At Equipment Controls Company, we live by a simple yet powerful motto: “Our job is to serve the customers so well they will not think of calling anyone else.” This guiding principle is at the heart of everything we do. It drives us to go beyond delivering products — we aim to create relationships built on trust, reliability, and exceptional service.

Putting Customers First

When you choose Equipment Controls Company, you’re not just another customer; you’re a valued partner. Our team understands that success in this industry isn’t just about selling high-quality products, like our state-of-the-art gas regulators or advanced metering technologies — it’s about ensuring that our customers feel supported every step of the way. We take the time to understand your unique challenges and provide solutions that meet your application needs, not just in the short term but for years to come.

Comprehensive Support

From the moment you contact us, you’ll experience a difference in how we approach customer service. Our dedicated professionals offer more than just technical expertise; they provide clear communication, timely follow-ups, and thoughtful recommendations. Whether it’s a quick consultation or a large-scale project, you can count on us to be there when you need us most.

Seamless Warehouse & Shipping Services

At Equipment Controls Company, we understand that timely delivery is just as important as product quality. That’s why we’ve built an efficient warehouse and shipping system designed to meet your needs. Our well-organized, fully stocked warehouse ensures that the products you need are available when you need them, allowing us to minimize lead times and reduce any potential delays.

Whether it’s a small order or a large shipment, we prioritize speed and accuracy to make sure you receive your products on time, every time. Our shipping team works diligently to ensure your items are carefully packed and shipped with attention to detail. We partner with trusted logistics carriers to guarantee safe and timely transportation, providing tracking updates and proactive communication so you’re always informed of your shipment’s status.

Commitment to Environmental Responsibility

At Equipment Controls Company, we believe that responsible business practices extend to the environment. We are committed to reducing our environmental footprint through sustainable practices in our warehouse operations, shipping processes, and product offerings. Our warehouse utilizes energy-efficient systems, and we actively seek out packaging materials that are eco-friendly and recyclable.

We also work with suppliers and manufacturers who prioritize sustainability, offering products that are designed to enhance energy efficiency and reduce emissions. Whether it’s through the design of our gas regulators or the logistics of our deliveries, we strive to make choices that benefit not only our customers but also the planet.

Product Knowledge & Industry Expertise

With decades of experience, we’ve become experts in gas regulation, control systems, and the industries we serve. But it’s not enough for us to know our products inside and out — we believe in educating our customers as well. This means you’ll always have access to our wealth of knowledge and resources, ensuring you have the right information to make the best decisions for your business.

Building Lasting Partnerships

Our goal isn’t to make a one-time sale; it’s to establish long-term partnerships. We believe that when we serve our customers so well that they can’t imagine going anywhere else, we’ve done our job right. That’s why we focus on delivering consistent value — through top-tier products, unmatched customer service, and unwavering support.

At Equipment Controls Company, we know you have a choice in who you work with, and we’re here to make that choice easy. Because when it comes to serving our customers, we don’t just aim to meet expectations — we strive to exceed them.

So the next time you need reliable equipment, seamless warehouse solutions, environmentally responsible practices, and exceptional service, remember that we’re not just here for your current needs — we’re here for the long haul. Let us show you the Equipment Controls Company difference.

Ready to experience unparalleled service? Contact us today!